Shipping Policy

Shipping Policies Last Updated: September 30, 2025

At Puffy Cloud Records, we are committed to providing you with a smooth and efficient shipping experience. Below are our shipping policies to help you understand how we handle orders and deliveries.

1. Shipping Methods
We offer various shipping options to meet your needs, including standard, expedited, and international shipping. The available options will be displayed at checkout based on your shipping address.

2. Processing Time
Orders are typically processed within 7-10 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional events.

3. Shipping Rates
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. You will see the total shipping cost during the checkout process before you finalize your purchase.

4. Delivery Times
Estimated delivery times vary based on the shipping method chosen and your location. Standard shipping typically takes 7-10 business days, while expedited shipping may take, 3-5 business days. International shipping times may vary depending on customs processing.

5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier's website.

6. Shipping Restrictions
We currently ship to United States, Canada, Mexico. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses. If you have questions about shipping to your location, please contact us.

7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at: https://www.customaudiopc@gmail.com within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue.

8. Changes to Shipping Policies
We reserve the right to modify our shipping policies at any time. Any changes supercede previous policies and will be posted on this page, with a current date, and we encourage you to review our policies regularly.

9. Contact Us
If you have any questions or concerns regarding our shipping policies, please reach out to us at:

customaudiopc@gmail.com. We are here to help!